Management software for unified communications and collaborative infrastructure, and web hosting application infrastructure firm, Ensim Corporation, will support the multi-tenant version of Microsoft’s customer relationship management (CRM) application, Microsoft’s Dynamics CRM 4.0.Ensim’s Unify Shared Edition is the first control panel to provide support for CRM, which will allow providers to easily add Microsoft Dynamics CRM 4.0 as part of their hosted offering and with minimal capital expenditures.Microsoft CRM addresses the key opportunities - and challenges - that determine the success or failure of any CRM initiative: user adoption, business fit, and total cost of ownership. The Microsoft Dynamics CRM hosted solution is built on the exact same code base as the on-premise Microsoft CRM Professional Edition, providing a choice of user interface, on-line or off-line usage, and flexible solutions and deployment.Ensim Unify Shared Edition is a single, centralized software application that simplifies the day-to-day burden of activating, configuring and managing a service provider’s unified communications and collaboration infrastructure.

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