(WebHosting.Info)     The Planet, a privately held dedicated hosting company, today announced the addition of an automated recovery solution, now available on all new and existing servers in their broad array of offerings. The company states that the innovative Automated Rescue Environment allows their customers to self-restore and repair their servers directly from company’s customer portal in the event of a critical software failure.

The company articulated that the ARE enables customers with the option to self-manage their servers in the event of a system crash or failure. By rebooting from a safe zone on their network, customers download a light OS, which provides the necessary tools to diagnose and recover data. It also adds that it allows customers to safely diagnose configuration errors without resorting to data losses associated with reloading the operating system. further it also provides a significant self-service advantage so that customers can recover deleted files, replace corrupt files, manage and backup data, and remove harmful programs in a safe mode.

“The hosted IT infrastructure provides significant cost savings for customers compared with a do-it-yourself approach, an even more important factor in challenging financial markets,” said Urvish Vashi, director of product management with The Planet. “Many of our more technically proficient customers have asked for direct management capabilities, so for these companies we want to provide the option of unfettered access.  As always, our skilled technical support team is available 24×7x365 for all of our customers.”