(WebHosting.Info)   SmarterTools, Inc., an information technology-management software company, announced the release of SmarterTrack 3.x. It states that SmarterTrack has all the features and functionality of a Help Desk, Ticket System, Live Chat, Cost Analysis, Data Mining, Knowledge Base, and Reporting software applications delivered within one web interface. Unlike products such as LivePerson and Bold Chat [...]

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(WebHosting.Info)   NGASI, an application server management software developer, announced that it has launched NGASI AppServer Manager 8.1. It states that the AppServer Manager which automates multiple installations and configurations for Application Servers and Applications on a single server machine, across multiple virtual servers, and across multiple physical servers.
The company articulates that the first maintenance release [...]

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(WebHosting.Info)   NetPro Computing, Inc., a provider of infrastructure optimization software, announced today Business Insight 3.0, an analytics warehouse for more effective management reporting and troubleshooting. The company states that Business Insight 3.0 draws on data across multiple sources and provides more detailed trending and analysis to improve security and compliance within an organization’s Windows-based infrastructure [...]

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