(www.WebHosting.Info)    Attenda Limited, a managed services provider, today announced that it has been awarded the ISO 20000 certification, for IT Service Management. It states that it’s existing ISO 9001 and ISO 27001 certifications, reflects eight years of ITIL expertise which is at a core of its business operation.

It articulates that it centralises and shares as much as possible of the people, process and technology costs of managing IT infrastructures. Attenda M.O., its technology automation platform, is the result of this shared set of resources, working to ITIL practice and with supporting tool sets. This investment is shared across it’s client base, which includes many of European companies, allowing clients to selectively outsource their IT operations to Attenda, it says.

Commenting on the latest award, Mark Fowle, CEO, Attenda says,”This certification is industry recognition of the process discipline that we have adopted to drive availability, consistency, efficiency and high client satisfaction.” Fowle continues, “ISO 20000 is an important differentiator in providing clients with an independent assessment of the quality of our IT Managed Services. It will be significant in helping to attract and retain clients, putting us on the top of vendor and industry accreditations.”

Fowle concludes, ”ISO 20000 Certification will ensure that we provide value for our clients in a uniquely, differentiated way, enabling all of our clients to benefit from high quality, consistent and predictable IT infrastructure services at an optimised cost.”