Web Host Talk :All about Internet, Domain, Web hosting Related Topics

Tucows Joins Global Fraud-Fighting Community

(www.WebHosting.Info)  Ethoca, the company supporting the Global Fraud-Fighting Community, today announced that Tucows, a provider of domain names, email and other Internet services, is its new member. The company states that Tucows conducts transactions annually and as a result, faces unique challenges in verifying the identity of customers who purchase exclusively through customer-not-present transactions, and efficiently processing orders while managing fraud risk.

It explains that the Global Fraud-Fighting Community provides an important new source to verify and authenticate good orders and sift out the bad ones. The company further explains that with it, Tucows will augment its existing fraud management tools with a large pool of both positive and negative customer experiences, as well as rejected order experiences, which will enable it to serve new customers quickly while improving its ability to identify bad orders.

“As one of the top domain registrars and an innovation leader in providing Internet services, Tucows is a very exciting addition to the Global Fraud-Fighting Community,” said Andre Edelbrock, CEO, Ethoca. “The fact that criminal gangs both perpetrate credit card fraud to set up accounts, and then use those accounts to hijack the system and create phishing and spam attacks which are then used to perpetrate identity theft against consumers, puts domain registrars at the nexus of many types of cybercrime. We’re thrilled that Tucows will be taking aim at all these problems with our solution. It really demonstrates the power of community collaboration to fight back against fraud and other forms of crime.”

“Tucows knows modern fraud management means keeping fraudsters at bay, but it also means ensuring a positive experience for our customers,” said Ross Rader, Director of Retail Services, Tucows. “By working with the Global Fraud-Fighting Community we reduce the need for manual fraud reviews and avoid delays for customers. This improves the experience and transparency for all parties involved in a transaction with us, from customers to partners to credit card companies. Our objective is to reduce our total cost of fraud to as close to zero as possible, fraud costs us time, effort and money. Ethoca offers a unique, collaborative approach that is substantially different and adds significant value by reducing all of these costs.”